IBM’s AI Skills Study Exposes a Workforce Design Gap
A global survey puts judgment, accountability and invisible AI work at the center of the workforce conversation.
Business, technology and what comes next.
NextNow / Section
Workplace, leadership, operations and the changing design of organizations.
A global survey puts judgment, accountability and invisible AI work at the center of the workforce conversation.
AI can help more people complete difficult applications and complaints, but it also exposes how much service capacity depended on abandonment and administrative friction.
The alignment researcher will join the nonprofit board and its safety committee while observing the operating company’s board without a vote.
The all-cash deal values the collaboration platform at a fraction of its pandemic-era peak and extends Bending Spoons’ rapid consolidation of mature software brands.
Wipro says AI has created productivity gains equivalent to 20,000 employees while the company redeploys workers into new roles—a glimpse at what large-scale human-AI work may actually look like.
NavigateAI is testing whether real-time guidance, scoping and quality control can make AI useful to workers building physical infrastructure.
Apple’s planned leadership handoff became official Sept. 1, placing longtime hardware chief John Ternus in the CEO role as Tim Cook moved to executive chairman.
OpenAI, Anthropic, Google, Microsoft and security vendors issued a collective-defense framework aimed at companies, governments and frontier labs.
The electric-vehicle maker has begun a search for a permanent successor and says the departure is not tied to a disagreement.
New South Wales officials are asking whether unsupervised take-home work can still reliably measure student learning in the age of generative AI.