Visa’s AI benchmark separates shopping from payment
Visa’s new shopping research, consumer surveys and agent-authentication guidance measure different parts of the customer experience.
Business, technology and what comes next.
NextNow / Archive
Visa’s new shopping research, consumer surveys and agent-authentication guidance measure different parts of the customer experience.
The five-year commitment is valued at $1.1 billion, mostly through practice time, with project teams developing specialist tools.
The coming report offers a checkpoint on AI consumption, purchasing and the evidence creative leaders need.
Airo’s reported bookings acceleration puts customer migration, useful outcomes and delivery economics under a sharper lens.
Analysis: Sprinklr and Bluefish put new AI capabilities at different points between campaign insight, preparation and authorization.
The bank selected Cognizant for managed services and fixed-capacity delivery across its technology estate.
Preview: The confirmed Nashville agenda puts AI agents alongside procurement transformation; the practical questions concern authority, integration and evidence.
Preview: Stagwell’s Oct. 29 update follows a unified AI portfolio launch and a ServiceNow collaboration, with execution the question to watch.
Meta’s new agent models put task boundaries, review effort and delegated authority at the center of a business pilot.
The national survey measures public attitudes, not the effects of a particular workplace deployment.