NextNow / Contributor

Chris Heuer

Editor at Large

Chris Heuer is an entrepreneur, strategist and digital transformation leader with more than 35 years of experience in technology, innovation, engagement and business transformation. His background includes founding an interactive agency in the 1990s, contributing to the founding team of Deloitte Digital, serving as an IBM futurist and mentoring companies through programs including Google Launchpad.

digital transformation
innovation
AI
customer engagement
future business models
entrepreneurship
technology adoption
organizational change

Reporting and analysis

Latest articles

Next Voices Interview

Chris Heuer on Why Digital Transformation Still Fails at the Organizational Level

The technology is rarely the hardest part. The deeper problem is the operating model companies refuse to change.

Chris Heuer Aug 4, 2026 5 min read

Next Analysis

The Next Competitive Advantage May Be Organizational Memory

Companies are beginning to treat accumulated context as infrastructure rather than institutional folklore.

Chris Heuer Aug 4, 2026 5 min read

NextWork Trend Forecast

The Return of the Chief of Staff Model

Complex organizations are rediscovering the value of roles built around decision flow and executive leverage.

Chris Heuer Aug 4, 2026 5 min read

Next Voices Opinion

Chris Heuer: Transformation Starts With the Organization

Technology can accelerate change, but it cannot resolve incentives and decision rights that remain misaligned.

Chris Heuer Aug 4, 2026 5 min read